FAQ

What is mobile pet grooming?

- Mobile pet grooming brings professional grooming services directly to your doorstep. Our fully-equipped grooming trailer comes equipped with all the necessary tools and supplies to groom your pet efficiently and conveniently. We are not in-home grooming, so no need to worry about us leaving a mess.

What services do you offer?

- We offer a range of grooming services, including baths, haircuts, nail trimming, ear cleaning, and more. Our goal is to provide comprehensive grooming services tailored to your pet's specific needs.

Do we groom animals other than dogs?

- Not at this time, but we are hoping to expand. If you are needing a cat groomed give us a call and we will see what we can do.

How do I schedule an appointment?

- Scheduling an appointment is easy! Simply give us a call or text to book a grooming session for your pet. We now offer Online booking too! We'll work with you to find a convenient time that fits your schedule.

Do you groom all breeds and sizes of dogs?

- Yes, we groom pups of all breeds and sizes! Whether you have a small dog, or a large dog, our experienced groomers can handle a variety of breeds and temperaments. We do charge based on weight (Small: Less than 25 pounds, Medium: 26-50 pounds, Large: 51-75 pounds, and XL: 76+ pounds)

Do I need to be present during the grooming appointment?

- While it's not required for you to be present during the grooming appointment, we do appreciate it if you were available to answer any questions and provide access to your pet for the first appointment. If you're unable to be present, we can make arrangements for key access or secure a safe location for grooming.

Is mobile grooming safe for my pet?

- Yes, mobile grooming is safe for your pet! Our groomers are experienced professionals who prioritize your pet's safety and comfort. We take every precaution to ensure a stress-free and positive grooming experience for your furry friend. Although accidents happen, we will always take every precaution necessary.

What precautions are you taking to ensure the safety of my pet during the grooming process?

- We adhere to strict safety and sanitation protocols to ensure the well-being of your pet. Our grooming trailer is cleaned and disinfected regularly, and we use high-quality, pet-safe grooming products.

What forms of payment do you accept?

- We accept various forms of payment, including cash, credit cards, and mobile payment options. Payment is due at the time of service.

What if I need to cancel or reschedule my appointment?

- We understand that plans can change. If you need to cancel or reschedule your appointment, please contact us as soon as possible. We'll do our best to accommodate your request and find a new appointment time that works for you.

How can I prepare my pet for the grooming appointment?

- We recommend brushing your pet's coat and ensuring they are comfortable and relaxed before the grooming appointment. It's also helpful to provide access to an outdoor area for potty breaks before the grooming session begins. A walk beforehand to help get the jitters out is also extremely helpful.

Why do we require rabies vaccinations for every pup?

-Ensuring the safety and well-being of all pets and their owners is our utmost priority. In compliance with Texas state law, rabies vaccinations are required for all pets receiving grooming services. This requirement helps protect both your beloved pet and our grooming professionals, fostering a safe and healthy environment for everyone involved.

Do we groom fearful dogs and dogs with special needs?

- Yes, we groom fearful dogs and dogs who need extra love with patience and care. Additionally, we welcome dogs on medications with vet approval.

If you do not see the answer to your questions, feel free to email us at info@LePuppery.com or