FAQ
What is mobile pet grooming?
Mobile pet grooming provides professional grooming services directly at your doorstep. Our fully equipped grooming trailer comes with all the tools and supplies necessary to groom your pet conveniently and efficiently, eliminating the need for you to leave your home. Unlike in-home grooming, we leave no mess behind, ensuring a hassle-free experience for you and your pet.
What services do you offer?
-We offer a full range of professional mobile pet grooming services, including baths, haircuts, nail trimming, ear cleaning, de-shedding treatments, and more. We tailor each service to meet your pup's needs, ensuring they leave looking and feeling their best.
Do we groom animals other than dogs?
- Currently, we only offer grooming services for dogs, but we are looking to expand.
How do I schedule an appointment?
- Scheduling an appointment is easy! Simply give us a call or text to book a grooming session for your pet. We now offer Online booking too! We'll work with you to find a convenient time for your schedule.
Do you groom all breeds and sizes of dogs?
- Yes! We groom all breeds and sizes of dogs. Whether you have a small, medium, large, or extra-large dog, our experienced groomers can handle a variety of breeds, sizes, and temperaments. Pricing is based on your pet's weight:
Small: Less than 25 pounds
Medium: 26-50 pounds
Large: 51-75 pounds
XL: 76+ pounds
Do I need to be present during the grooming appointment?
- Yes, for your first appointment, but after that, you don’t have to be present for the grooming appointment. However,t we appreciate your availability to answer any questions and provide access to your pet for the first appointment. If you can’t be present, we can make arrangements for key access or secure a safe area for grooming.
Is mobile grooming safe for my pet?
- Yes, mobile grooming is safe for your pet! At Le Puppery, our professional groomers prioritize your pet’s safety and comfort. We take every precaution to ensure a stress-free, positive experience, though accidents can happen. We’re fully committed to keeping your pet safe during every grooming session.
What precautions are you taking to ensure the safety of my pet during the grooming process?
- We follow strict safety and sanitation protocols to protect your pet’s health and well-being. Our grooming trailer is cleaned and disinfected after every appointment, and we use only pet-safe grooming products to ensure your pet receives the best care.
What forms of payment do you accept?
- We accept multiple forms of payment, including cash, credit cards, and mobile payment options. Payment is due at the time of service.
What if I need to cancel or reschedule my appointment?
- We understand that life happens! If you need to cancel or reschedule, simply contact us as soon as possible. We’ll do our best to accommodate your request and find a new time that works for you. However, if this is a frequent event, then there may be a fee following the cancellation.
How can I prepare my pet for the grooming appointment?
- To prepare your pet for grooming, we recommend giving your pet a gentle brushing beforehand and ensuring they’re comfortable and relaxed. It’s also a good idea to provide access to an outdoor area for potty breaks before the session begins. Taking your dog for a short walk before grooming can also help them feel more relaxed.
Why do we require rabies vaccinations for every pup?
-Ensuring the safety and well-being of all pets and their owners is our utmost priority. In compliance with Texas state law, rabies vaccinations are required for all pets receiving grooming services. This requirement helps protect both your beloved pet and our grooming professionals, fostering a safe and healthy environment for everyone involved.
Do we groom fearful dogs and dogs with special needs?
- Yes, we groom fearful dogs and pets with special needs. Our experienced groomers are patient and kind, offering extra care to dogs that may need a little more attention. We also welcome dogs on medication, as long as we have vet approval.
Dont see your Question?
If you do not see the answer you are looking for, feel free to email us at info@LePuppery.com or give us a call/text