Contact Information for Emergencies

Emergency Contact Information

   - It is crucial that pet owners provide accurate and up-to-date contact information at the time of booking, including:

     - Primary phone number

     - Secondary phone number (if available)

     - Email address

   - Owners should ensure they are reachable during the grooming appointment in case of an emergency.

Alternate Contact

   - Please provide the contact information of an alternate person who can make decisions about your pet’s care if you are unavailable.

Authorization to Seek Veterinary Care

Owner Authorization

   - By using Le Puppery’s services, owners authorize our groomers to seek immediate veterinary care if, in our professional judgment, it is necessary for the health and safety of the pet.

   - This authorization includes transportation of the pet to the nearest available veterinary clinic or emergency animal hospital.

Cost Responsibility

   - The pet owner is financially responsible for all veterinary expenses incurred during the emergency, including:

     - Examination fees

     - Treatment costs

     - Medications

     - Any other related expenses

   - We will make every effort to contact the owner or the designated alternate contact before seeking veterinary care. If we are unable to reach you, we will proceed with the necessary care to ensure your pet’s well-being.

Follow-Up

   - After the emergency is resolved, Le Puppery will provide the owner with a detailed report of the incident and the actions taken.

   - Any veterinary records or bills will be handed over to the owner.

By agreeing to Le Puppery’s Emergency Procedures, you ensure that your pet receives prompt and necessary care in case of an emergency. Your cooperation and understanding are vital to the safety and well-being of your pet.

If you have any questions or need further clarification regarding our Emergency Procedures, please do not hesitate to contact us.

Liability and Indemnity Policy

Disclaimer of Liability

Pre-Existing Conditions

   - Le Puppery is not liable for any health conditions or injuries that pre-exist the grooming appointment. This includes, but is not limited to, skin conditions, allergies, infections, or chronic illnesses.

   - Owners must disclose any known pre-existing conditions to the groomer prior to the grooming session.

Injuries Unrelated to Grooming

   - Le Puppery is not responsible for injuries or medical conditions that arise during or after the grooming session that are unrelated to the grooming process. Examples include pre-existing skin irritations, moles, or tumors that may be affected by grooming tools.

Indemnity Clauses

Indemnity for Grooming-Related Incidents

   - While we take every precaution to ensure the safety and well-being of your pet, owners agree to indemnify and hold harmless Le Puppery and its groomers from any claims, damages, or liabilities arising from grooming-related incidents, except in cases of gross negligence or willful misconduct.

Owner’s Responsibility for Accurate Information

   - Owners agree to provide accurate and complete information regarding their pet’s health, behavior, and any special needs. Failure to do so may result in harm or injury to the pet, for which Le Puppery will not be held liable.

   - Owners will indemnify and hold harmless Le Puppery and its groomers from any claims, damages, or liabilities resulting from inaccurate or incomplete information provided by the owner.

Liability for Veterinary Care

   - If veterinary care is required during or after grooming, owners agree to indemnify and hold harmless Le Puppery and its groomers from any claims, damages, or liabilities related to the cost and outcome of such care.

   - Owners assume full financial responsibility for any veterinary expenses incurred.

By agreeing to Le Puppery’s Liability and Indemnity Policy, you acknowledge and accept these terms and conditions. This policy is designed to protect both the pet owner and the groomer, ensuring a clear understanding of responsibilities and liabilities.

If you have any questions or need further clarification regarding our Liability and Indemnity Policy, please do not hesitate to contact us.